For water outages that need immediate attention after hours, please contact the Dayton Police Department at 936-258-7621 and the appropriate department will be notified.
The base charge for residential water is $37.80 for 2,000 gallons. After 2,000 gallons a charge of $5.13 per 1,000 gallons will be added. The base charge for commercial water is $45.90 for 2,000 gallons. After 2,000 gallons a charge of $5.67 per 1,000 gallons will be added.
What are the City sewer rates?
The base charge for residential sewer is $37.80 for 2,000 gallons. After 2,000 gallons a charge of $5.13 per 1,000 gallons will be added. The base charge for commercial sewer is $45.90 for 2,000 gallons. After 2,000 gallons a charge of $5.67 per 1,000 gallons will be added.
What are the City garbage fees?
Residential garbage rate is $22.95, plus tax. Extra can rates are $6.83, plus tax. Commercial garbage rate is $37.32, plus tax. Extra can rates are $25.25, plus tax. Pick-up is once a week.
Does the trash service run on holidays?
For holiday hours, please contact Frontier Waste Solutions at 936-258-9035.
What are the address and hours of City Hall?
City Hall is located at
117 Cook St.
Dayton, Tx 77575
936.258.2642.
Monday - Friday 8 am - 5 pm
Holidays:
New Years Day
Martin Luther King Jr. Day
Presidents' Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans' Day
Thanksgiving (1/2 day Wednesday, Thursday, Friday)
Christmas Eve
Christmas Day
What do I do if I have a problem after hours?
If you need emergency assistance for water or sewer problems after hours, please call 936-258-7621.
Trash Collection
When will the new service start?
New routes and service dates with the new carts begins July 1, 2020.
Will I have to pay for my new cart?
No. Your new bin will be delivered without additional cost. Additional carts are available at an additional cost.
What is my new service day?
Check out the detailed service map. You can also check on the new Frontier Waste App or on the Frontier Waste Solutions website by typing in your address.
What will happen if my service day falls on a holiday?
All of the 2020 holiday changes can be found here. We’ll also keep the Frontier Waste App updated with any holiday or emergency route changes.
How do these automated trucks work?
The automated arm comes out, grabs the cart, and dumps it into the truck without the driver getting out.
How do I need to set out my cart to be sure it works with the automation?
Be sure to place your cart facing the street with the wheels closest to the house. It needs to be at least 4ft from mailboxes, cars, or a second cart. It is also best to bag everything to be sure no loose trash flies out on a windy day.
Why is Dayton going from twice a week to once?
Most cities in Texas have now moved to once a week service. There are many reasons Dayton, Liberty, Beaumont, and other cities are making this change. Cost is the primary factor. Twice a week service is expensive, and the City is no longer able to offer twice a week service without a significant increase to customers. There is also a reduction in emissions from fewer trucks on the road each day.
Who do I call for service questions?
Frontier Waste Solutions: 936-258-9035 – and be sure to mention you are a Dayton resident.
Who do I call for billing or administrative inquiries?
The City of Dayton: 936-258-2642.
What if I have more trash than can fit into the cart?
Sometimes situations arise when you'll have more trash than usual. For the occasional event, you can purchase a pick up of additional bags through a pink tag system. These can be ordered by calling Frontier Waste Solutions at 936-258-9035 or through their mobile app or website and selecting the option for Dayton pink tags. The cost is $5.00 per bag. If you will have additional trash beyond what fits in your cart consistently, you can subscribe to additional cart service for $6.83 a month, per cart rented.
What should I do with the trash can I have now?
This is your property and you can repurpose it in any way you’d like. They work well for feed barrels or placed over plants for protection from frost. If you’d like to dispose of it, you can put it out on the Wednesday bulk trash day. **Please mark clearly “FOR DISPOSAL” so the driver knows you want it hauled away.
Does the trash service run on holidays?
For holiday hours, please contact Frontier Waste Solutions at 936-258-9035.
What day are brush and bulk collected??
Are there any items that I can’t get rid of through regular or bulky trash days?
Unacceptable Waste: Any waste, the acceptance and handling of which would cause a violation of any permit, condition, legal or regulatory requirement, substantial damage to equipment or facilities, or present a danger to the health or safety of the public or employees, including, but not limited to, Hazardous Waste, Special Waste, untreated Medical Waste, Construction and Demolition Debris, Dead Animals weighing forty pounds (40lbs) or greater, solid or dissolved material in domestic sewage, or solid or dissolved material in irrigation return flows, or industrial discharges subject to regulation by permit, soil, dirt, rock, sand, and other natural or man-made inert solid materials used to fill land if the object of the fill is to make the land suitable for the construction of surface improvements.
What about my vegetative waste?
This falls under the bulky/brush trash days and will be picked up accordingly based on request and the schedule referred to under bulky.
What about household hazardous waste?
This info will be added soon.
Water and Wasterwater
What is a "Boil Water Notice"?
A boil water notice is simply a public statement advising customers to boil tap water before consuming it. Notices are issued when an event has occurred allowing the possibility for the water distribution system to become contaminated. (e.g. water main break and repairs, service line break and repairs, repairs to water system equipment or facilities, widespread loss of system pressure, or natural disaster.)
If you issue a "Boil Water Notice", does it mean that my water is contaminated?
No. A notice does not mean that the water is contaminated, but rather that an event has occurred that could potentially cause contamination if not addressed. State regulations require that when certain events occur, that we issue a boil water notice to the affected area.
How are customers / public notified?
Depending on the circumstances, we will notify our customers of a Boil Water Notice through one or more of the following means:
Door to door hangers
Local news outlets
Our website
Neighborhood signs
Notices posted at bill pay window in City Hall Alert Center
What should customers do during a "Boil Water Notice"?
Boil tap water vigorously for at least one full minute prior to using it for drinking or cooking. Once the water has cooled, you can store it in the refrigerator for later use.
Once the advisory is lifted, we recommend that you:
Flush household pipes
Run all cold water faucets in your home for one minute
Flush automatic ice makers (make 3 batches of ice and discard)
Run water softeners through a regeneration cycle
How long must a "Boil Water Notice" be in effect?
A notice will remain in effect until test samples show the water is safe to drink. Testing for bacteria normally requires about 24 hours to complete, depending on the type of test used. As a result, the notice will be in effect until the results are received. Regulations set forth by the State require that testing be done if any of the above events occur. (e.g. after a water main break is repaired, the line is flushed, samples are taken and sent to the lab to make sure no contamination took place during the repair process).
How will I know when a "Boil Water Notice" is over?
We will notify you that the boil water notice is over through the same means we used to notify you of it being in place.
You can also subscribe to alerts and notices via our main website (Alert Center). You can receive alerts via email and SMS (texts) on Public Notices.
If you have any questions regarding boil water notices, you may call:
